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{longname} Q263. How do I reset my expired password? {longname} |
A263.
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If
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you
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attempt
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to
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log
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in
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to
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e-GGRT,
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and
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a
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message
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indicates
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that
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your
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e-GGRT
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password
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has
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expired,
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you
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will
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be
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presented
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with
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the
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Change
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My
...
Password
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screen.
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Your
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new
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password
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must
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be
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8
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to
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15
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characters
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long
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and
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contain
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at
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least
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one
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number,
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one
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uppercase
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and
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one
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lowercase
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letter.
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Passwords
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cannot
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start
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or
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end
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with
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a
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number.
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Passwords
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cannot
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contain
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spaces,
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symbols,
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your
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user
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name
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or
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the
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word
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'password'.
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To reset your password follow the instructions listed below:
- Click on the "Forgot your Password" link on the e-GGRT login page.
- Enter your e-GGRT User Name and click the SUBMIT button.
- Enter the answer to your security question and click the SUBMIT button. (If you are unable to successfully answer your security question you will need to contact the CDX Help Desk at 1-888-890-1995)
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- An
...
...
- with
...
- a
...
- single-use
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- password
...
- will
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- be
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- sent
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- to
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- the
...
...
- address
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- associated
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- with
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- your
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- e-GGRT
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- account.
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- If
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- you
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- do
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- not
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- receive
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- the
...
...
- within
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- a
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- few
...
- minutes,
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- you
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- may
...
- want
...
- to
...
- check
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- your
...
- spam
...
- or
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- junk
...
...
- folder.
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- Login
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- to
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- e-GGRT
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- using
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- your
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- e-GGRT
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- User
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- Name
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- and
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- one-time
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- password.
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- You
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- will
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- be
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- prompted
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- to
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- change
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- the
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- one-time
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- temporary
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- password.
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- Enter
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- the
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- temporary
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- password
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- in
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- the
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- Current
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- Password
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- field.
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- Enter
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- your
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- new
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- password
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- (one
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- of
...
- your
...
- choosing)
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- in
...
- the
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- New
...
- Password
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- field.
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- Confirm
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- the
...
- new
...
- password.
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- Click
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- the
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- SAVE
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- button.
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- The
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- password
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- change
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- is
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- complete.
...
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{info}
Source: This question and answer was derived from a Legacy FAQ
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Approval / Publishing History: Version 1
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Expiration : None
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Relevant Subparts: e-GRRT User Registration
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