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{longname} Q263. How do I reset my expired password? {longname} A263A363. If you attempt to log in to e-GGRT, and a message indicates that your e-GGRT password has expired, you will be presented with the Change My Password screen. Your new password must be 8 to 15 characters long and contain at least one number, one uppercase and one lowercase letter. Passwords cannot start or end with a number. Passwords cannot contain spaces, symbols, your user name or the word 'password'. To reset your password follow the instructions listed below: # Click on the "Forgot your Password" link on the e-GGRT login page. # Enter your e-GGRT user name and click the SUBMIT button. # Enter the answer to your secret security question and click the SUBMIT button. # An email with a single-use password will be sent to the email address associated with your e-GGRT account. If you do not receive the email within a few minutes, you may want to check your spam or junk mail folder. Use the one-time password to log in to e-GGRT. Once you have logged in, you will be required to change your password. {show-to:group=confluence-Users}{center}{_}Footer / References Bar which is Visible to the public{_}{center}{show-to} {panel}Updated on {page-info:modified-date\|dateformat=dd/MM/YY HH:mm}{panel} {show-to:group=confluence-Users} {info} Source: This question and answer was derived from a Legacy FAQ \\ Approval / Publishing History: Version 1 \\ Expiration : None \\ Relevant Subparts: e-GRRT User Registration {info}{center}{_}History Panel For Internal Use - Not Visible to the Public{_}{center}{show-to} |
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