{anchor:Back to Top}If you have a question about a known issue, or any other question about GHG data, click this link to [contact the Data Publication Tool Help Desk|Contact Us].

h5. Known Technical Issues Regarding the Reporting Year 2010 Data and the Data Publication Tool

|| Subject Area || {center}Description{center} ||
|*Web Browser Compatibility*|*Issue:* Users with Internet Explorer 8 or below experience sluggish webpage loading and may receive a script error upon entering the Data Publication Tool site that states: _"A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?"_.\\ \\
*Workaround:* If you receive the script error message, click "Yes" and proceed with one of the three workaround options listed below to resolve this issue:
* *Option 1.* [Download and install Google Chrome Frame plug-in|http://www.google.com/chromeframe/eula.html?quickenable=true]
* *Option 2.* [Update Internet Explorer to version 9 or higher|http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages]
* *Option 3.* Use a different browser such as Google Chrome or Firefox |
|*Tool Visualizations (i.e. Bar, Chart, Pie Chart, and data tree)*|*Issue:* When viewing visualizationsswitching views between the bar chart, pie chart, or data tree at the subsector-level or lower, the data aggregation level changesdisplayed will change from subsector to the sector-level. whenFor switchingexample, fromif oneyou visualizationare typeviewing toa another.pie chart Thisfor maythe alsoaluminum causesubsector theand visualizationthen breadcrumbsswitch to indicate a data tree, the wrong aggregation level. As an example,aluminum subsector filter is lost and you will see a piedata charttree displaysfor the percententire contributionmetal ofsector. each subsectorThis inmay thealso Chemicals sectorcause but the visualizationbreadcrumbs breadcrumbsto indicate "Reportedthe GHGwrong Emissionsaggregation by Sectorlevel." \\ \\
*Workaround:* Select visualization type to view the data by bar chart, pie chart or data tree before applying a subsector filters and avoid switching visualization types once subsector filters are applied. To change visualization type, reset/remove all filters, select new visualization type, and then reapply desired filters.
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