Greenhouse Gas Reporting Help

Known Technical Issues

Created by Peter Kobylarek, last modified on Jan 09, 2012

If you have a question about a known issue, or any other question about GHG data, click this link to contact the Data Publication Tool Help Desk.

Known Technical Issues Regarding the Reporting Year 2010 Data and the Data Publication Tool

Subject Area	Unknown macro: {center} Description
Web Browser Compatibility	Issue: Users with Internet Explorer 8 or below experience sluggish webpage loading and may receive a script error upon entering the Data Publication Tool site that states: "A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?". Workaround: If you receive the script error message, click "Yes" and proceed with one of the three workaround options listed below to resolve this issue: Option 1. Download and install Google Chrome Frame plug-in Option 2. Update Internet Explorer to version 9 or higher Option 3. Use a different browser such as Google Chrome or Firefox
Tool Visualizations (i.e. Bar, Chart, Pie Chart, and data tree)	Issue: When switching views between the bar chart, pie chart, or data tree at the subsector-level, the data displayed will change from subsector to the sector-level. For example, if you are viewing a pie chart for the aluminum subsector and then switch to a data tree, the aluminum subsector filter is lost and you will see a data tree for the entire metal sector. This may also cause the breadcrumbs to indicate the wrong aggregation level. Workaround: Select to view the data by bar chart, pie chart or data tree before applying a subsector filters and avoid switching visualization types once subsector filters are applied. To change visualization type, reset/remove all filters, select new visualization type, and then reapply desired filters.

Subject Area

Unknown macro: {center}

Description

Web Browser Compatibility

Issue: Users with Internet Explorer 8 or below experience sluggish webpage loading and may receive a script error upon entering the Data Publication Tool site that states: "A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?".

Workaround: If you receive the script error message, click "Yes" and proceed with one of the three workaround options listed below to resolve this issue:

Option 1. Download and install Google Chrome Frame plug-in
Option 2. Update Internet Explorer to version 9 or higher
Option 3. Use a different browser such as Google Chrome or Firefox

Tool Visualizations (i.e. Bar, Chart, Pie Chart, and data tree)

Issue: When switching views between the bar chart, pie chart, or data tree at the subsector-level, the data displayed will change from subsector to the sector-level. For example, if you are viewing a pie chart for the aluminum subsector and then switch to a data tree, the aluminum subsector filter is lost and you will see a data tree for the entire metal sector. This may also cause the breadcrumbs to indicate the wrong aggregation level.

Workaround: Select to view the data by bar chart, pie chart or data tree before applying a subsector filters and avoid switching visualization types once subsector filters are applied. To change visualization type, reset/remove all filters, select new visualization type, and then reapply desired filters.