Q261. I forgot my e-GGRT user name. How do I retrieve it?

A261. If you have forgotten your e-GGRT user name, you can retrieve it as follows:

1. Click on the "Forgot your User Name" link on the e-GGRT login page.
2. Enter the email address you entered in your user profile and click the SUBMIT button.
3. Enter the answer to your secret question and click the SUBMIT button.
4. An email will be sent to the email address associated with your e-GGRT account. This email will provide you with your e-GGRT user name. If you do not receive the email within a few minutes, you may want to check your spam or junk mail folder.