Release notes that explain recent changes in the
Facility Level Information on Greenhouse Gases Tool (FLIGHT) are
through this link.
If you have a question about a known issue, or any other question about GHG data, click this link to contact the FLIGHT Help Desk.
Known Technical Issues Regarding FLIGHT
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Web Browser Compatibility | Issue: Users with Internet Explorer 8 or below experience sluggish webpage loading and may receive a script error upon entering the FLIGHT site that states: "A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?".
Workaround: If you receive the script error message, click "Yes" and proceed with one of the two workaround options listed below to resolve this issue: - Option 1. Update Internet Explorer to version 9 or higher. (NOTE: If you are using Internet Explorer version 9 or higher and the FLIGHT webpages still aren't loading properly, then make sure you do not have compatibility mode on.)
- Option 2. Use a different browser such as Google Chrome or Firefox
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| Issue Pasting FLIGHT URL into Email or Document | Issue: In Firefox, the URL displayed in the browser’s address bar does not replace spaces with the URL-encoded characters “%20”. Meaning, the URL can include spaces. If a user were to copy the URL and paste it into an email or other document, the text would be recognized as a URL and converted to a link. If the URL was copied from Firefox, the link in the email might be cut off at the first space and not include the entire URL. So, if a recipient of the email clicked the link, they would not be taken to the correct page. Workaround: There are a number of options to get around this issue if you want to paste the URL into an email or document. - Option 1. Use a different browser such as Google Chrome or Internet Explorer.
- Option 2. After pasting the URL into your email or document, replace each space in the URL with “%20”.
- Option 3. If you are pasting the URL into a Microsoft Office product, then highlight the entire URL you pasted. Right-click and select Hyperlink.
- Option 4. Click the Share link at the top of FLIGHT. This will display a pop-up. On the pop-up is a shortened version of the FLIGHT URL. You can either copy and paste this URL into your email or document or you can click the Share button and select a means of distributing this link to other people (e.g., Email, Facebook, Twitter, etc.).
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