If the Certificate of Representation (COR) is "Pending" due to an unused Alternate Designated Representative (ADR) invitation/acceptance code, thus preventing 1) changes to the facility or supplier's representatives or 2) changes to the facility or supplier's profile, the Designated Representative (DR) may remove the ADR via the Facility Summary page.
To revoke the ADR invitation, the DR should navigate to the Facility Summary page and select the "Please click here" link located on the right side of the page.
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After the DR has clicked on the link, the Facility Summary page will refresh and the updated status of the COR will be displayed.
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Once the COR status is "Signed and Complete", changes may be made to the facility or supplier's representatives or profile.